Customer Care Center

One-on-One Online Consultation

You will have one-on-one online consultation in a convenient way after you sign in.
You can check the feedback from the person in charge in [My Schneider] when you enter the following information.

Schneider Electric Korea runs the Customer Care Center to maximize customer satisfaction by providing quick and accurate responses for customers through a unified communication channel. Use the telephone number below and you will get quick, accurate answers.
Schneider Electric Korea runs an emergency support system to help customers handle emergency situations arising while they use Schneider products on holidays or weekends except weekdays from December 20 2006.
Call Customer Care Center (1588-2630) and follow the instructions to select a shortcut code of a product, which puts you through with the person in charge. Please contact Customer Care Center when you are in emergency.
Schneider Electric Korea Customer Care Center will do its best to enhance customer satisfaction.

Extension 1	Extension 2	Type of Questions
Extension 1 Technical inquiry	Extension 1 General Customer	Product, Specification, Technical info.
	Extension 2 Distibutor	Product, Specification, Technical info.
	Extension 3 SI	Product, Specification, Technical info.
	Extension 4 PMC Partners	Product, Specification, Technical info.
	Extension 5 TAC Partners	Product, Specification, Technical info.
	Extension 6 Clipsal Customer	Product, Specification, Technical info.
Extension 2 Purchasing inquiry	Direct contact	Order inquiry except partners
Extension 3 General inquiry	Direct contact	Order, Delivery, Stock, Price, Shipment, Invoice
Extension 4 Complaint	Direct contact	Complain application

To know more

Facts & Figures

- A true global organization : 68 local centres and 10 regional service centres
- 1700 dedicated people worldwide
- 600,000 customer requests answered a month
- 97.5% of answers given in 24 hours or less.